Terms and Conditions

Claire’s Toronto

These Terms & Conditions apply to all purchases made through the website of Claire’s Toronto. By accessing our website and placing an order, you agree to the terms outlined below.

If you have any questions, please contact us at info@clairestoronto.com.

1. Acceptance of Terms

By placing an order on our website, you confirm that you have read, understood, and agreed to these Terms & Conditions.

2. Product Information

We strive to ensure that all product descriptions, images, and pricing details are accurate and up to date. However, occasional errors such as typographical mistakes or pricing inaccuracies may occur. Claire’s Toronto reserves the right to correct such errors at any time without prior notice.

3. Orders & Payment

Orders are processed only after full payment has been successfully received.

Available payment methods may vary depending on your location. Customers are responsible for selecting a payment option that is available and supported in their region.

We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

4. Order Processing & Delivery

  • Processing time: 1–3 business days

  • Estimated delivery time: 3–7 business days (depending on destination)

  • Orders may be shipped directly from our international fulfillment partners

Delivery times are estimates and may vary due to external factors such as customs procedures, peak seasons, or courier delays.

5. Returns & Cancellations

For detailed information regarding returns, refunds, and cancellations, please refer to our separate Return Policy available on our website.

6. Liability

Claire’s Toronto is not liable for lost or damaged packages once the tracking information confirms delivery to the address provided by the customer.

Customers are responsible for ensuring that their shipping details are accurate at checkout. We cannot be held responsible for delivery issues resulting from incorrect or incomplete address information.

7. Intellectual Property

All website content, including but not limited to text, images, logos, graphics, and branding materials, is the property of Claire’s Toronto and may not be copied, reproduced, or distributed without prior written permission.

8. Complaints

If you have a complaint or concern, please contact us at info@clairestoronto.com. We aim to respond to all inquiries within 5 business days.

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the applicable laws of Canada.